At The LIST LINK, we strive to provide top-notch services in website development, graphic design, animation, video editing, UX/UI design, and digital marketing. Our goal is to ensure your complete satisfaction with our work. However, we understand that circumstances may arise where you may need to request a refund. Please take a moment to familiarize yourself with our refund policy.

1. Eligibility for Refund:

We offer refunds under the following conditions:

Unsatisfactory Service: If you are not satisfied with the final deliverable and can provide specific reasons for your dissatisfaction.

Service Non-Delivery: If we fail to deliver the agreed-upon services within the specified timeframe.

Technical Issues: In cases where our services are hindered by technical issues on our end.

2. Refund Procedure:

To initiate a refund, please contact our customer support team at info@thelistlink.com within [number of days, e.g., 14 days] of receiving the final deliverable. Clearly state the reasons for your refund request, providing any relevant details or documentation.

3. Refund Processing:

Upon receiving your refund request, we will review the case and respond within [number of days, e.g., 7 days]. If your request is approved, the refund will be processed using the same method of payment used for the original transaction.

4. Non-Refundable Policy :

Due to the nature of our services, refunds are not issued once work has commenced for immediate services activation (e.g Consultancy Service, IT solutions, Digital Marketing/Services ) Clients may terminate services at any time; however, no refunds will be provided if the agreement is canceled within the current billing month. Termination requires a written notice, which can be sent via text message or email. Future payments will cease upon termination, but no prorated refunds will be issued.

Please note that certain items are non-refundable, including but not limited to:

Services already provided and used.
Customized or personalized work that cannot be resold.
Third-party costs incurred on your behalf.
Immediate consulting Services
Digital Marketing / Digital services on an immediate basis.

5. Customer Responsibilities:

To be eligible for a refund, customers must:

Clearly communicate concerns or issues promptly.
Provide any necessary cooperation or information requested during the refund process.

6. Changes to this Refund Policy:

The List Link Tech reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

By engaging with our services, you acknowledge and agree to the terms outlined in this refund policy.

If you have any questions or concerns, please contact us at info@thelistlink.com.

Thank you for choosing The List Link for your creative and technical needs.